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Signing in and resetting your password

Sign in with email or Google, and what to do when you cannot get back in.

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Signing in

Select Log in, then use either the email and password you registered with, or Continue with Google.

If you originally signed up with Google, sign in with Google — there is no password on the account until you set one.

Forgot your password

  1. On the login screen, select Forgot password.
  2. Enter the email address on your account.
  3. We send you a reset link. Open it and choose a new password.

The link is single-use and expires, so request a fresh one rather than reusing an old email.

The email never arrives

  • Check your spam or promotions folder.
  • Confirm you are using the address you registered with. If you signed up with Google, your account is tied to that Google address.
  • Wait a minute before requesting another — repeated requests are rate-limited.

If none of that works, contact support from the address you signed up with.

You are signed in but everything looks signed out

Your session cookie may have expired in one tab while another was open. Reload the page first. If it persists, sign out and back in.

Signing in and resetting your password · Help · GOLE Network